Help Center
Find answers, browse helpful guides, and get support to make the most of your DI Seller experience.
How can we help you?
Find answers to common questions, browse help articles, or get in touch with our support team.
Browse by Category
Getting Started
Learn the basics of setting up your store
Products & Inventory
Manage your products and stock levels
Orders & Payments
Handle orders and payment processing
Customers & CRM
Build and manage customer relationships
Analytics & Reports
Track performance and gain insights
Store Settings
Configure your store preferences
Popular Help Articles
How to set up your first online store
Step-by-step guide to launching your online business with DI Seller.
Read ArticleAdding and managing products
Learn how to add products, create variants, and organize your inventory.
Read ArticleProcessing orders and payments
Complete guide to managing orders and accepting payments securely.
Read ArticleUnderstanding your analytics dashboard
Make sense of your store metrics and grow your business with data.
Read ArticleSetting up shipping options
Configure shipping rates, carriers, and delivery settings for your store.
Read ArticleManaging customer accounts
Learn how to manage customer data, profiles, and communication.
Read ArticleFrequently Asked Questions
Getting started is easy! Simply sign up for an account, choose your plan, and follow our step-by-step setup wizard. You can have your store up and running in just a few minutes. Our onboarding team is also available to help you every step of the way.
DI Seller supports multiple payment gateways including Stripe, PayPal, Square, and more. We also support bank transfers, cash on delivery, and offline payment methods. You can enable multiple payment options to give your customers flexibility.
Yes! DI Seller supports multi-currency and multi-language stores. You can sell to customers worldwide with automatic currency conversion, localized checkout, and shipping to over 200 countries.
Our inventory system tracks stock levels in real-time, sends low stock alerts, supports multiple warehouse locations, and can automatically hide out-of-stock items. You can also set up automatic reordering from suppliers.
Absolutely! We use bank-level SSL encryption, comply with PCI-DSS standards, and perform daily backups. Your data is stored in secure, redundant data centers with 99.99% uptime.
Yes, DI Seller offers over 100+ integrations with popular tools including accounting software, email marketing platforms, shipping carriers, and more. We also provide a robust API for custom integrations.
Still need help?
Our support team is available 24/7 to assist you with any questions or issues.